• How Do I Release The Can Opener If It Becomes Jammed?

If the Can Opener is jammed due to low battery level or a deformed can rim, press the small button at the rear of the Can Opener to activate the reverse button so that the can is released, keep the reverse button depressed until the Can Opener stops.

If batteries are depleted, the Can Opener may not be released by pressing the reverse button.  In this case, insert a 4 or 6mm crosshead (or flat) screwdriver into the stall release screw on the underside of the Can Opener beside the cutting blade, and slowly turn it in a clockwise direction until the can is released. 

After replacing the batteries, following use of the stall release screw or the reverse button, press and hold the reverse button and can detect switch together until the Can Opener resets to its start position.  Keep your fingers away from the cutter blade and drive wheel to prevent injury.

Cans with heavy seams, odd shapes or uneven rims may stall the Can Opener.  If this happens, follow above procedure to release the can.  Start the cutting action just beyond any minor bump or dent in the can.

Note: The Can Opener is designed to cut cans with diameters of 52mm to 153mm (inclusive).  It will not open cans with heavy seams, rimless, odd shapes or corners.

If you are unable to resolve an issue with your Can Opener by following the above advise please contact our customer advice line on +44 (0) 1252 828055 during office hours.